Products with no quality-related issues can be returned for a refund by contacting Customer Service within 1 month since the day of purchase. Returned items should be new and must be in their original packaging with all original included accessories. In the event the items that are used may be returned and will be subject to a 15% restocking fee if the item cannot be sold as new. To complete return please contact customer service.
In the event you used a promotional coupon on your order that was item specific or required a shipping threshold, your refund will be reduced accordingly to the coupon that was used at the time your order was placed. Returning your order partial may subject your refund to being reduced less the amount of the current full retail cost of the item you are retaining. You are responsible for all return shipping related costs.
• For any non-functioning or damaged items due to shipping, please contact us and speak with a customer service representative. Customer service will confirm that and give you further instructions. Furthermore, you can return the items and customer service will then replace your non-functioning or damaged items immediately, or you can return the items and receive full reimbursement of the full list price.
In both cases, the cost of the return label will be reimbursed by us as soon as one of our representatives have declared that the item was defective.
• Products with quality problems
For any defective items within 1 month of purchase, please contact us with the support email or schedule an appointment call to troubleshoot your issues. If your product is deemed defective and the issue cannot be resolved through troubleshooting, thehomeappliances.com will offer you an exchange, repair service, or new components for replacement, or a refund will be issued upon product return. We will be responsible for all shipping fees.
•You need to fill the information:
A brief description for return
Please allow up to 3 weeks for a refund. For any damaged/defective products outside of the 1 month return window please refer to the warranty policy. You may download copies of product manuals by visiting.